gearbest [baidu translate in action?] password reset link leads to 404, every website "contact us" link leads to a login page, even the one on the help page about not being able to log in, fortunately there's a mobile-only chat support page indexed on google, and when you tell them about your issue and the fact that their website is completely flawed, they answer "ok, is there anything else i can help you with today?". Clearly a company very devoted to customers.

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